Privacystatement

Responsibility for Data Processing
Hortilife B.V. (hereinafter referred to as “we” or “us”), located at Van der landeweg 15, 7418 HG Deventer, the Netherlands, is responsible for the processing of personal data as shown in this privacy statement.
We attach great importance to the protection of your personal data. In this Privacy Statement we want to give you clear and transparent information about how we handle personal data. This statement applies to the websites www.hortilife.com, www.hortilife.mx and www.hortilife.ru.
The current Hortilife B.V. privacy statement was updated on June 21, 2025.
Processing of Personal Data
We process your personal data because you use our services and/or have provided
  • First and last name
  • Address
  • Country
  • Phone number
  • Email address
  • IP address
Special and/or Sensitive Personal Data
Our websites and/or services are not intended to collect data from visitors under the age of 16, unless they have permission from a parent or guardian. However, we cannot verify a visitor’s age. We encourage parents to be involved in their children’s online activities to help prevent data collection without parental consent. If you believe we have collected personal information about a minor without consent, please contact us at info@hortilife.com, and we will delete this information. 
Purposes and Grounds for Processing
We process your personal data for the following purposes:
  • For handling and sending quotations as well as order confirmations.
  • Handling your payment.
  • Sending our newsletter and / or other promotional e-mail, if you have registered for this.
  • To be able to call or e-mail you if necessary to carry out our services.
  • Administrative purposes (filing).
  • To be able to inform you about relevant changes to our services and products.
  • To deliver goods and services to you.
  • Analyze your behavior on our websites www.havecon.com and mmj.havecon.com in order to improve these websites and to better tailor the range of products and services to your preferences
  • In addition, we also process your personal data if we are legally obliged to do so, such as information that we need for our tax return. 
Retention Period for Personal Data
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected. The following retention periods apply for each category of personal data:
Category of Personal Data Retention Period
  • First and last name, 5 years
  • Address, 5 years
  • Country, 5 years
  • Phone number, 5 years
  • Email address, 5 years
  • IP address, 5 years
These supplier data regarding delivered orders are necessary for the operation of our organization and will only be deleted if the supplier requests it. 
Cookies of similar techniques we make use of
We only use technical, functional and analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also optimize our website with this.
Functional cookies must be used for our website to function properly. These cookies are placed without permission. Functional cookies ensure, among other things, that you can remain logged in during your visit to our website.
Analytical cookies allow the use and performance of a website to be measured and analyzed. Hortilife B.V. websites uses Google Analytics to gain insight into visitor data. The analytical cookie is placed on your computer when you visit the website. This cookie protects the privacy of visitors because the data is anonymized. This means that the actions performed cannot be traced back to a specific person.
You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via the settings of your browser.
Questions, complaints or delete personal data?
You have the right to view, correct or delete the personal data stored by us at any time. You can do this by sending us an email with your request. In addition, you have the right to withdraw any consent to the data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization mentioned by you.
If you wish to exercise your right to object and / or right to data portability or if you have other questions / comments about data processing, please send a specified request to: Hortilife B.V., Van der Landeweg 15, 7418 HG, Deventer, the Netherlands.
To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but in any case within four weeks.
We would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link (Dutch):
https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons